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FOH Selling Supervisor

Ralph Lauren

Richmond, CAN

Full-time

Mid

Onsite

CAD 22-28 hourly / hour

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ESSENTIAL DUTIES & RESPONSIBILITIES

Foster a collaborative team environment through open communication, feedback, and recognition
Drive team sales performance through coaching and development
Monitor and achieve sales targets, KPIs and performance metrics
Model selling behaviors and lead in performance metrics
Act as mentor to employees, providing guidance to enhance skills and product knowledge
Support training programs aligned with brand standards
Provide feedback to Store Management on team performance and development needs
Sell 50% of the time, implement clienteling strategies to build customer loyalty
Execute promotional activities and sales events
Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
Support customer concern process, escalating as needed to senior Management
Champion new technology for New Ways of Selling and More Ways to Shop
Communicate sales and profit performance tools to the store team
Report product category opportunities and support store merchandising needs
Support inventory control and maintain productivity standards
Participate in recruitment and interviews as needed
Supervise daily cash transactions, deposits, and register balancing
Ensure compliance with health/safety regulations and company policies
Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas

EXPERIENCE, SKILLS & KNOWLEDGE

Retail Supervisory or similar industry experience
Fashion insights and awareness of industry trends a plus
Excellent leadership and communication skills Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately

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FOH Selling Supervisor

Job Fit Check

Key Skills for This Role

Full Job Posting

ESSENTIAL DUTIES & RESPONSIBILITIES

EXPERIENCE, SKILLS & KNOWLEDGE

Apply for this job in 1 click

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