FOC Operations Manager

Administrative and Reporting Duties

• Responsible for researching topics applicable to the Friend of the Court and drafting policy, procedures, or processes to assist operation of the office and its employees in collaboration with the Trial Court Director/Friend of the Court.
• Responds to client problems and assists in clients’ understanding of policy, procedures, and Friend of the Court processes. Handles client complaints and answers more complicated client questions via phone, email, and in-person. Consults with Trial Court Director/Friend of the Court on unresolved issues for guidance in providing solutions.
• Assists with the generation of data and statistics for mandatory Friend of the Court reporting and prepares final reports as directed by the Trial Court Director/Friend of the Court.
• Represents the Friend of the Court as the Local Office Administrator. Requests changes to user securities in the system and oversees additions and deletions of employees as needed. Responsible for reporting any unauthorized releases of information and assists the Trial Court Director/Friend of the Court in the proper execution of policies with the Office of Child Support (OCS).
• Responsible for general office management that minimally includes inventory control of office supplies, forms and equipment, obtaining price quotes, preparing purchase requisitions and submitting payment vouchers. Oversees routine maintenance and the upgrading of various office equipment, computers and software, and administration of the voicemail and telephone equipment. Ensures office facilities are well cared for and maintained.

Employee Management

Budgetary and Financial Responsibilities

• Serves as back up to the Trial Court Director/Friend of the Court in reviewing and approving the components of the Cooperative Reimbursement Program (CRP) as required by policy and law. Interacts with Newaygo County Administration and third-party vendors to ensure necessary information is provided timely. Submits electronic approvals and information as requested by the Trial Court Director/Friend of the Court.
• Monitors the approved Friend of the Court budget and processes accounts payable for these accounts including preparing vouchers and authorizing expenditures. Tracks expenditures and prepares reports showing budgetary status and reports to the Trial Court Director/Friend of the Court regarding same. Reviews and provides ideas for the annual budget planning process based on office need in collaboration with the Trial Court Director/Friend of the Court.
• Ensures payments are accurately posted to the correct accounts in conformance with priorities stated in court order or mandated by statute and within established time limits. Serves as the financial officer responsible for the deposit of Friend of the Court funds with the correct financial institution electronically.
• Works with staff to ensure proper administration of monies on suspense with the Michigan State Disbursement Unit (MISDU) for release to parties as ordered.
• Performs other duties as required by the Trial Court Director/Friend of the Court.

Minimum Qualifications

• Education: Bachelor’s Degree in a business program or a closely related field. Experience: Three to five years of progressively responsible office experience that includes significant employee supervision and management, accounting, and familiarity with the judicial system and office management.
• Education: Bachelor’s Degree in a business program or a closely related field.
• Experience: Three to five years of progressively responsible office experience that includes significant employee supervision and management, accounting, and familiarity with the judicial system and office management.

Other Qualifications

• Must submit a cover letter, resume and three (3) professional references. All offers of employment are contingent upon passing a background check and drug screening which includes marijuana.
• Must submit a cover letter, resume and three (3) professional references.

Benefits

• 401(a) retirement that includes a 5% employer contribution, 4% employer match, and 4% employee contribution. Excellent health insurance package, including a health plan with no payroll deduction. Employer paid family life insurance coverage. Savings for health costs in retirement. Paid time off and vacation bundles, including 40 hours of vacation upon hire. 13 paid holidays. Longevity and funeral pay. Employer paid short and long-term disability. On-Site gym at no cost; 24/7 Annual pay step increases (based on a market adjustment) beyond the top pay rate that recognize years of service.
• 401(a) retirement that includes a 5% employer contribution, 4% employer match, and 4% employee contribution.
• Excellent health insurance package, including a health plan with no payroll deduction.
• Employer paid family life insurance coverage.
• Savings for health costs in retirement.
• Paid time off and vacation bundles, including 40 hours of vacation upon hire.
• 13 paid holidays.
• Longevity and funeral pay.
• Employer paid short and long-term disability.
• On-Site gym at no cost; 24/7
• Annual pay step increases (based on a market adjustment) beyond the top pay rate that recognize years of service.