Floor Supervisor - Qatar
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Key skills for this role
About the Role
We are hiring experienced Floor Supervisor for a reputed restaurant group in Qatar.
Key Skills for This Role
Full Job Posting
Overview
We are hiring experienced **Floor Supervisor** for a reputed restaurant group in Qatar.
Key Responsibilities
- Supervise daily restaurant floor operations and ensure smooth service flow
- Monitor waiters, hosts, and service staff during operations
- Ensure excellent customer service and guest satisfaction
- Handle guest concerns and escalate issues when required
- Coordinate with kitchen and bar teams for timely service
- Ensure proper table setup, cleanliness, and restaurant presentation
- Monitor staff grooming, discipline, and attendance
- Assist in staff training and onboarding
- Support reservation handling and guest seating arrangements
- Ensure compliance with hygiene, safety, and company SOPs
- Assist management in achieving operational and service goals
- Prepare shift handover and daily operational updates if required
Benefits
✔ Attractive Salary
✔ Accommodation & Transportation Provided
- Diploma/Degree in Hotel Management or Hospitality preferred
- Minimum 3–5 years of experience in restaurant or hospitality operations
- At least 1–2 years of experience in a supervisory role preferred
- Good leadership and team coordination skills
- Strong customer service and communication abilities
- Experience in fine dining or high-volume restaurants preferred
- Ability to work under pressure during busy service hours
- Gulf experience preferred
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