Float Teller

As a Full Time Float Teller at Mercantile Bank, your primary responsibility will be to deliver exceptional customer service while processing a variety of transactions, including deposits, withdrawals, and loan payments, all while meticulously adhering to bank policies and federal regulations in our branches around our Central Market. You will actively operate a cash drawer, maintaining accuracy and balancing it daily, while also promoting a positive image of the bank through courteous interactions with customers and peers. In this role, you'll identify cross-sell opportunities and refer customers to the right team members, effectively using our Customer Relationship Management System (360 View). As a front-line representative, your ability to foster strong customer relationships is vital, as you'll assist with inquiries, promote self-service options, and encourage appointment setting for specialized needs.

Collaboration is key as you'll work in a supportive team atmosphere, contributing to branch goals and enhancing overall customer satisfaction.

Your commitment to excellence and integrity will shine as you engage with our community and uphold the bank's reputation.

To thrive as a Full Time Teller at Mercantile Bank, you will need a diverse skill set that ensures seamless operation and exceptional customer experiences.

Effective communication is paramount, allowing you to engage thoughtfully with customers and collaborate efficiently with co-workers.

Proficiency in cash handling and data entry is essential, as accuracy is crucial when processing transactions and counting cash back to customers.

Your ability to prioritize tasks and multitask will be instrumental in navigating a fast-paced environment while maintaining organization and attention to detail.

Initiative is vital, as you will take the lead in learning and applying training to enhance your performance.

Strong sales and customer service skills, coupled with patience and friendliness, are necessary to provide an outstanding experience for every customer.

• Prioritizing, Multitasking and Organized
• Cash handling with accuracy with the ability to effectively count cash back to customers
• Ability to type and enter data with accuracy via computer systems

• Attention to Detail
• Function well in a fast-paced and at times stressful environment
• Effective and Efficient Interpersonal Communication Skills (Verbal and Written)
• Ability to travel to locations around our central market
• A high school education or GED or Equivalent job-related education and/or experience will be considered if the necessary knowledge

Monday - Friday 8:30am-5:00pm, occassional Saturdays possible- 8:30am-12:30pm .

This position does require travel to support other branches in the area.