First Line Manager
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Key skills for this role
Key Skills for This Role
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What You’ll Do
In this role, you will:
Supervise, coach, and support warehouse personnel by preparing shift plans, allocating tasks, and overseeing daily warehouse operations to meet productivity and quality goals.
Collaborate with internal departments, suppliers, and transport providers to act as the primary liaison, managing customer escalations and creating handover reports.
Ensure compliance with all health and safety regulations by conducting daily safety checks, managing weekly system tests for fire alarms, and leading incident investigations.
What You’ll Bring
The ideal candidate will have:
Intermediate-level experience with established skills in effectively managing and motivating fast-paced warehouse teams.
Strong knowledge of warehouse operations, stock control processes, Key Performance Indicators, and health and safety regulations.
Proven ability in organisational multitasking, problem-solving, and exercising sound judgement under moderate supervision.
Demonstrated competency and training in using warehouse management systems, planning tools, and Microsoft Office applications.
What We Offer (Benefits)
- Competitive compensation plus an annual bonus and benefits aligned with the experience
- Generous annual leave that increases with length of service.
- Comprehensive health, wellness, and retirement plans, including Private Medical Insurance, a 6.5% matched pension scheme, Life Assurance, and a confidential Employee Assistance Program.
- Opportunities for continuous learning and professional growth, alongside voluntary lifestyle perks such as Dental Insurance, a Bike to Work scheme, and an Electric Vehicle Scheme.
About Iron Mountain
Global leader in storage and information management services.
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