Financial Customer Service
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Key skills for this role
About the Role
Cheezee Global is hiring a Finance Assistant in Dubai to support P2P transactions, fiat-to-USDT settlements, order compliance, and fund management. The role requires a Bachelor's degree in Finance or related field and experience in financial operations or crypto.
Key Skills for This Role
Responsibilities
- Timely release and manage P2P advertising
- Review and approve P2P orders in accordance with internal SOPs
- Ensure smooth and accurate completion of P2P transactions between buyers and sellers
- Responsible for timely and accurate exchange of fiat currency to USDT
- Monitor exchange rates to ensure transactions comply with internal control requirements
- Maintain accurate records of settlement transactions for audit and reporting purposes
- Review and approve recharge and withdrawal applications per SOP
- Identify and report any suspicious or unusual transactions
- Ensure all transactions comply with company policies and relevant regulations
- Monitor account balances and transaction flow changes daily
- Ensure reasonable allocation of funds across multiple accounts and maintain sufficient liquidity
- Assist in fund reconciliation and provide timely account change reports
Requirements
- Bachelor's degree or above in Finance, Accounting, Business, or a related field
- Experience in financial operations, cryptocurrency exchanges, or payment operations is preferred
- Detail oriented with ability to strictly follow SOP driven workflows
- Strong analytical skills with ability to monitor and manage multiple accounts simultaneously
- Proficient in Excel and financial systems; knowledge of blockchain/USDT is a plus
- High sense of confidentiality, responsibility, and risk awareness
- Strong independent work ethic, team spirit, and communication skills
Full Job Posting
Role Overview
- We are seeking a meticulous and reliable Finance Assistant to support day to day P2P transactions, fiat to USDT settlements, order compliance, and fund management.
- You will play a key role in maintaining financial accuracy and operational integrity across our payment flows.
Key Responsibilities
- Timely release and manage P2P advertising
- Review and approve P2P orders in accordance with internal SOPs
- Ensure smooth and accurate completion of P2P transactions between buyers and sellers
- Responsible for timely and accurate exchange of fiat currency to USDT
- Monitor exchange rates to ensure transactions comply with internal control requirements
- Maintain accurate records of settlement transactions for audit and reporting purposes
- Review and approve recharge and withdrawal applications per SOP
- Identify and report any suspicious or unusual transactions
- Ensure all transactions comply with company policies and relevant regulations
- Monitor account balances and transaction flow changes daily
- Ensure reasonable allocation of funds across multiple accounts and maintain sufficient liquidity
- Assist in fund reconciliation and provide timely account change reports
Requirements
- Bachelor's degree or above in Finance, Accounting, Business, or a related field
- Experience in financial operations, cryptocurrency exchanges, or payment operations is preferred
- Detail oriented with the ability to strictly follow SOP driven workflows
- Strong analytical skills with the ability to monitor and manage multiple accounts simultaneously
- Proficient in Excel and financial systems; knowledge of blockchain/USDT is a plus
- High sense of confidentiality, responsibility, and risk awareness
- Strong independent work ethic, team spirit, and communication skills
Why Join Cheezee Global?
- Competitive salary + commission structure
- Tax Free Income in Dubai
- Relocation assistance to Dubai
- Exposure to global markets and multicultural teams
- Fast paced and high growth environment
- Career growth and international development opportunities
- Comprehensive benefits package
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