Field Technician - East Coast

If you want to develop your career working hands-on with technology that helps public transit systems operate every day, your place is with us.

At GMV, you will join a close, collaborative team backed by an international technology group, working on intelligent transportation solutions used by public transit operators and millions of riders.

Our systems include onboard hardware, communications, GPS tracking, passenger information and operational technologies that help make transit work.

WHAT CHALLENGE WILL YOU BE TAKING ON?

As a Field Technician , you will work directly at customer sites across the United States, supporting the installation, configuration and troubleshooting of onboard hardware and integrated systems on transit vehicles.

You will have autonomy in the field while working closely with our Customer Success, Operations and Engineering teams to deliver successful deployments and solve technical challenges in real operating environments.

Your responsibilities will include:

• Conducting site surveys and vehicle inspections to gather the technical information required to prepare installations.
• Installing, configuring, troubleshooting and repairing onboard hardware and integrated systems on transit vehicles.
• Working with vehicle electrical systems, including power sources, fuses, converters and related components.
• Reviewing project documentation and Statements of Work (SOW) and carrying out field activities according to established requirements and procedures.
• Managing travel schedules, field activities and project priorities to complete installations and service work on schedule.
• Coordinating directly with customers regarding vehicle availability, installation activities and basic system training.
• Documenting installations through field reports, photographs, technical observations and other required project records.
• Providing timely project updates and escalating technical issues to Operations, Engineering and Customer Success teams.
• Collaborating with Engineering and Operations to identify, troubleshoot and resolve issues encountered in the field.
• Coordinating with third-party contractors and verifying that installations meet company quality standards.
• Tracking project parts, equipment and materials, and verifying onsite inventory before installation work begins.