Field Support Representative

You hold a diploma of collegial studies in electronic technology or community college Specialty in Biomedical Engineering and have 5+ years of experience troubleshooting diagnostic instrumentation.

You have a proven ability to interact and build relationships with individuals at all levels, possess excellent written and verbal communication skills and you are highly customer-focused.

You demonstrate knowledge of Windows and common Office programs (word, excel, PowerPoint).

You are familiar with IT systems and network infrastructure

You must be available to work on Standby and be flexible to travel within North America and Europe.

You have a valid Canadian driver's license.

Relocation benefits are not available for this position.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.