Field Solutions Engineer, Enablement

What You Will Do:

• Plan, develop, and deliver structured training programs for new and existing customers across virtual and onsite formats
• Design and maintain role-based learning paths and curriculum tailored to customer personas (e.g., design engineers, simulation analysts, team leads)
• Facilitate onboarding sessions for new accounts, including structured learning plans, milestone check-ins, and progress reviews
• Adapt training content to address varying skill levels—from introductory users to advanced practitioners working with FEA, CFD, and design automation workflows
• Respond to ad hoc training requests and identify opportunities to deepen product adoption during customer engagements
• Build and maintain a library of high-quality enablement assets including tutorials, how-to guides, workflow walkthroughs, video content, and self-service learning materials
• Translate complex nTop capabilities into clear, accessible learning content appropriate for both technical and non-technical audiences
• Continuously update and refresh content in response to product releases, new features, and evolving best practices
• Develop internal enablement materials to support onboarding of new Field Engineering team members
• Partner with the Product team to stay current on the nTop roadmap, new feature releases, and updated messaging, ensuring all training materials reflect the most accurate and up-to-date information
• Provide structured feedback loops from training engagements back to Product and Customer Success, surfacing common knowledge gaps, workflow friction points, and user needs
• Collaborate cross-functionally with Account Executives, Customer Success Managers, and Marketing to align enablement strategy with go-to-market initiatives
• Contribute to the development of external-facing content such as webinars, conference workshops, and product education campaigns

Required Experience: