Field Solutions Engineer

What You Will Do:

• Support the technical sales process by helping prospects understand the value of nTop through discovery, demonstration, and proof of concept development
• Support technical discovery calls: Assist in identifying customer goals and design challenges; contribute to discussions while learning to connect technical needs to business outcomes
• Deliver tailored product demos: Modify and present demos using existing assets, with guidance, to align with customer use cases
• Lead technical onboarding sessions
• Assist with onboarding new accounts by delivering structured learning plans, facilitating check-ins, and supporting customer progression—with increasing independence over time.
• Support training engagements: Participate in Learn Live sessions, Lunch & Learns, and other customer training formats, providing technical support while continuing to deepen your nTop expertise
• Lead technical customer calls: Drive technical sessions such as solution reviews, hybrid consultations, and scoping calls to help customers expand usage and realize value—contributing to workflow adoption and ARR growth.
• Resolve workflow consultation requests: Address technical challenges through targeted support and best practice guidance across design automation and workflow development.
• Support evaluation and special requests: Review and respond to non-contractual evaluation or technical requests, contributing to customer satisfaction and retention at all levels

Required Experience: