Field Services Engineer

About Cognizant’s CIS Practice

What you’ll need to succeed (required skills)

• Possess a degree in computer science information technology or a related discipline or equivalent practical experience with enterprise end user environments
• Demonstrate hands on expertise in administering Nexthink including creating dashboards building metrics and leveraging analytics to drive proactive incident prevention
• Apply strong knowledge of Windows desktop operating systems including configuration group policies patching procedures and troubleshooting methodologies
• Show practical experience in enterprise networking concepts such as IP addressing DNS DHCP and basic routing as they relate to desktop connectivity and performance
• Exhibit proven capability in desktop support including hardware diagnostics software installations profile management and resolution of complex user issues
• Manage tasks independently within defined processes prioritize work based on business impact and consistently meet service level expectations
• This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
• Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave
• Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
• About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
• Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
• Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
• Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
• If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.