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Grampians Health is seeking a skilled and customer-focused Field Services Engineer to join our Digital Health Services & Operations team, based in Maryborough.
This is a key frontline role responsible for delivering ICT support services to Maryborough and District Health Service (MDHS) and supporting its transition from Loddon Mallee Shared Services (LMSS) into the Grampians Rural Health Alliance (GRHA) IT environment.
You will play a critical role in ensuring continuity of services and supporting staff through a period of significant digital transformation. Working closely with the Grampians Health Service Desk, System Administrators, MDHS ICT staff, and external vendors, you will resolve support requests, assist with system migrations, and support users as platforms are aligned to GRHA standards.
Ballarat Central, VIC, AU, 3350
Grampians Health is seeking a skilled and customer-focused Field Services Engineer to join our Digital Health Services & Operations team, based in Maryborough.
This is a key frontline role responsible for delivering ICT support services to Maryborough and District Health Service (MDHS) and supporting its transition from Loddon Mallee Shared Services (LMSS) into the Grampians Rural Health Alliance (GRHA) IT environment.
You will play a critical role in ensuring continuity of services and supporting staff through a period of significant digital transformation. Working closely with the Grampians Health Service Desk, System Administrators, MDHS ICT staff, and external vendors, you will resolve support requests, assist with system migrations, and support users as platforms are aligned to GRHA standards.
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Relevant tertiary qualification in IT, computer science, networking, or equivalent industry experience with recognised certifications (e.g. Microsoft, Cisco, VMware).
Experience in desktop support or field services roles
Strong knowledge of Windows, M365, Azure and endpoint technologies
Demonstrated expertise in network infrastructure, including LAN/WAN, firewalls, VPNs, load balancing, and multi-site environments.
Proven problem-solving skills with a proactive approach
Excellent communication and stakeholder engagement capabilities
Ability to work independently in a regional, multi-site environment
Current driver’s licence and willingness to travel
As part of the Information Technology team, you will contribute to overall service performance aligned with Grampians Health’s mission, vision and objectives, operating effectively in a fast-paced healthcare environment focused on service integration and digital uplift.
To see a full copy of the Position Description please click here
Click APPLY or if you wish to discuss the role prior to applying, contact Paul Mibus on 03 5320 4600 for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
Victorian public health service providing hospitals, aged care, mental health and community healthcare across Western Victoria.
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