Field Service Technician

Shift Transit is a leading mobility operations company, overseeing 60,000 mobility assets on a daily basis, including scooters, bikes, carsharing vehicles, and micro transit/paratransit vans.

We partner with private, public, and non-profit clients to provide day-to-day fleet management, marketing, and customer service support for a wide array of mobility programs.

As the operator of Bike Share Toronto, Shift Transit manages 9,000+ bikes and 700+ stations that cover across the City of Toronto.

Shift Transit, with its partner PBSC Urban Solutions, has years of experience planning, implementing, and operating bike-sharing programs across North America.

Through careful planning and collaboration with our clients in each city, we take pride in delivering an excellent experience to both our riders and our clients.

Our office and facility is located near Lakeshore / Carlaw, and the Field Service Technician position is a field-based role and requires the qualified candidate to drive.

You will work hard, have a lot of responsibility, you will be challenged daily, and work side-by-side with the senior leadership as you learn and grow within the company.

We are a small but powerful team of industry experts.

We work hard but love to celebrate wins.

Working within a team environment is extremely important to us, and it should be to you too.

Responsibilities and Duties: Duties as assigned and varied in accordance with business needs

• Maintain a safe and organized workspace and follow standard operating procedures.
• Communicate with Duty Manager and other Field Technicians while on the job.
• Respond to directives from the management team.
• Perform Bike Share station connectivity troubleshooting and repairs.
• Identify and repair hardware issues with Bike Docking Points and various PCBs.
• Perform scheduled preventative maintenance on Bike Share stations.
• Document work performed using a Computerized Maintenance Management System.
• Perform a pre- and post-inspection of the rebalancing vehicle and address any issues with the Field Operations team.