Field Mobility Associate - Driver- Night Shift

Shift Transit Inc. is a leading mobility operations company, overseeing 60000 + mobility assets on a daily basis, including scooters, bikes, carsharing vehicles, and micro transit/paratransit vans.

We partner with private, public, and non-profit clients to provide day-to-day fleet management, marketing, and customer service support for a wide array of mobility programs.

As the operator of Bike Share Toronto, Shift Transit offers 24/7 convenient access to over 9,000+ bikes and 700+ stations across Toronto’s vast biking network that cover more than 200 square kilometres across the City of Toronto.

Our office is located near Lakeshore / Carlaw, with a flexible approach to hybrid work depending on the requirements of your role.

You will work hard, have a lot of responsibility, you will be challenged daily, and work side-by-side with the senior leadership as you learn and grow within the company.

We are a small but powerful team of industry experts.

We work hard but love to celebrate wins.

Working within a team environment is extremely important to us, and it should be to you too.

Our Field Mobility Associates make sure our bikes are in the right place at the right time.

Our associates work independently or with others under the guidance of the Field Operations team.The associate duties involve:

• Perform a pre and post inspection of the rebalancing vehicle, address any issues with the Field Operations team.
• Follow instructions and respond to dispatch effectively.
• Retrieve inoperative bicycles by direction or via inoperative bicycle software.
• Inspect docking stations for operability, safety, and cleanliness.
• Maintain the area around bike stations as needed to allow members to use the service seamlessly.
• Set the highest standards when interacting with current and potential customers.
• Collaborate with the Field Operations team to constantly improve the system, and escalate any issues to dispatch.