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The Field Service Technician is responsible for performing service, maintenance, and troubleshooting on TARGAN systems at customer locations. This role represents a fully capable, independent technician who can diagnose and resolve most issues without direct supervision while continuing to develop advanced technical skills. The Field Service Technician plays a key role in executing high-quality preventive maintenance, supporting uptime improvements, and contributing to the reduction of reactive service events through proactive issue identification and strong service execution.
The Field Service Technician is responsible for performing service, maintenance, and troubleshooting on TARGAN systems at customer locations. This role represents a fully capable, independent technician who can diagnose and resolve most issues without direct supervision while continuing to develop advanced technical skills. The Field Service Technician plays a key role in executing high-quality preventive maintenance, supporting uptime improvements, and contributing to the reduction of reactive service events through proactive issue identification and strong service execution.
Perform electrical and mechanical troubleshooting, diagnostics, and repair on TARGAN systems.
Independently resolve most service issues and escalate complex problems when necessary.
Follow standardized troubleshooting processes and procedures.
Support installation and integration of equipment at customer sites.
Preventive Maintenance & Proactive Support
Perform preventive maintenance according to established procedures and checklists.
Identify early signs of wear, environmental impact, and system performance issues.
Communicate potential risks to the Regional Service Manager and Senior FSTs.
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Support condition-based maintenance efforts by providing accurate field data.
Service Event Reduction
Execute repairs correctly to minimize repeat service calls.
Identify and report recurring issues or failure trends.
Take a proactive approach to reduce unplanned downtime.
Customer Interaction
Communicate professionally with customer supervisors and operators.
Provide clear updates on service work, timelines, and system status.
Ensure a positive customer experience during each service visit.
SRO Documentation
Complete Service Request Orders (SROs) accurately and on time.
Document troubleshooting steps, parts used, and service actions.
Follow standardized documentation requirements.
Collaboration & Team Support
Work with Senior FSTs and Remote Support to resolve more complex issues.
Share knowledge and solutions with other technicians when applicable.
Support training of newer technicians when assigned.
Operational Responsibilities
Maintain tools, equipment, and service inventory.
Follow all safety procedures and company policies.
Participate in after-hours, weekend, and holiday support rotations as required.
Work primarily performed in commercial poultry hatcheries
Exposure to heat, humidity, and varying environmental conditions
Travel up to 100% with less than 50% overnight travel
On-call availability for emergency service support
All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties and responsibilities or requirements. Employees may be required to perform other job-related duties as requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
TARGAN is an animal AgTech systems company developing automation and biotech for poultry, livestock, and aquaculture producers.
Visit company websiteJobs and hiring trendsFull-time
Mid · 2+ years experience
Onsite
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