Field Service Technician I

Our Field Service team provides exceptional Customer Service around the globe. We offer different types of services within the Freight and Transit departments. You will be representing Wabtec’s ability to perform the best field assistance to our customers.

As a member of the Field Technical Service group, you will be responsible for:

Develop a solid and thorough understanding of all Wabtec systems on cars, namely the door system, the brake system, the HVAC system, and the pantograph system and their electrical and mechanical components. Be sure to thoroughly understand and be able to apply the Wabtec door adjustment procedure. Be Wabtec’s representative in front of the rail car builder.

Assist the rail car builder (and occasionally the transit authority) with debugging and troubleshooting the Wabtec systems (as per contractual agreements between Wabtec and the customer) – on an as required basis.

Assist the rail car builder during the car commissioning and warranty phases of the project by providing support for the Wabtec systems at the transit authority location and at the rail car assembly plant in other locations as required.

Troubleshoot both mechanical and electrical problems on the Wabtec systems. Confirm the problem identified by the rail car builder. Reproduce the identified problem before undertaking repairs or parts replacements. When possible, validate your findings using the « double swap » troubleshooting method.

Identify and isolate defective mechanical and electrical components of the Wabtec systems.

Repair (if possible) and/or replace defective components of the Wabtec systems.

To succeed in this role, you must have:

Technical competence in both electrical & mechanical systems

Hands on type of person

Ability to lead temporary manpower is an asset

Integrity & honesty

Accountability

Ability to work unsupervised in transit authority locations.

Valid driver’s license

Technical training in both electrical & mechanical systems

Requires at least 3 years of working as a technician or equivalent

Knowledge of the rail industry is an asset

Strong knowledge of PCs / laptops

Ability to troubleshoot using the laptop as a tool

Strong knowledge of MS Excel

Ability to perform software downloads

Strong mechanical aptitudes

Standing, bending, and twisting for 8 hours per day

Ability to lift 50lbs.

Wearing PPE including but not limited to hearing protection, hard hat, bump cap cut resistant gloves at various times based on current project.

Safety glasses & steel/composite toe shoes are required for entirety of shift.

May require step stools or ladders.

Must successfully pass initial and random drug screenings.

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

While this position is remote, it may include occasional work at a Wabtec office/site or attendance at offsites, as agreed to with your manager.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Our job titles may span more than one career level. The salary rate for this role is currently $29. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com.

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

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