Field Service Technician-Electrical Actuator Specialist
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Key skills for this role
About the Role
Flowserve seeks a Field Service Technician to install, commission, troubleshoot, and repair pumps, seals, and actuators for industrial clients in Abu Dhabi. The role requires hands-on mechanical expertise, travel to customer sites, and strong problem-solving skills.
Key Skills for This Role
Responsibilities
- Make direct, in person service calls in response to customer requests
- Assess mechanical problems and take actions to resolve promptly
- Work side by side with customer personnel and lead work crews as required
- Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
- Ensure that equipment is installed successfully and on schedule
- Check equipment prior to start up and assess start up performance
- Monitor the maintenance and performance of Flowserve equipment
- Train customers in proper procedures for operating and maintaining Flowserve products
- Collaborate effectively with supporting organizations including repair centers, customer service, and sales engineering
- Maintain and submit organized, accurate records including daily reports, jobs quoted, jobs performed, and time and materials charged
Requirements
- HS Diploma / GED and 3 5 years relevant experience
- Experience with installing mechanical equipment
- Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings
- Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
- Must be a self starter capable of working independently with little supervision
- Proficiency in Outlook, Word, and Excel
- Active driver's license with good driving record
- Able to travel, including globally, for extended periods
- Able to work overtime as required
- Physical activity including frequent lifting up to 50 pounds, climbing ladders, etc.
- Excellent communication and organizational skills
- Professional certifications in this field preferred
Full Job Posting
Role Summary
- The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries.
- In this challenging position the Field Service Technician (FST) provides real time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment.
- Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world class service to our customers.
Responsibilities & Requirements
- Make direct, in person service calls in response to customer requests.
- Assess mechanical problems and take actions to resolve promptly.
- Work side by side with our customer’s personnel, and lead work crews as required.
- Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
- Ensure that equipment is installed successfully and on schedule.
- Check equipment prior to start up and assess start up performance.
- Monitor the maintenance and performance of Flowserve equipment.
- Train customers in the proper procedures for operating and maintaining Flowserve products.
- Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
- Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
Preferred Experience / Skills
- Professional certifications in this field.
- Ability to work collaboratively with unfamiliar teams.
- HS Diploma / GED and 3 5 years relevant experience.
Additional Requirements
- Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
- Experience with installing mechanical equipment.
- Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
- Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics.
- Must be a self starter with good follow through, capable of working independently with little supervision.
- Capable in Outlook, Word, and Excel.
- An active driver’s license with a good driving record is essential to the role.
- Able to travel, including globally, for extended periods of time.
- Able to work overtime as required to minimize impact to customers.
- Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year round.
- Excellent communication skills.
- Good organizational skills.
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