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Field Service Technician - Cranbrook, BC
Xerox
Cranbrook, CAN
Full-time
Mid
Onsite
CAD 33060-66120 yearly / year
Discovered 3 weeks ago
Free
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Description & Requirements
- We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers .
Primary Responsibilities
- Provide outstanding service to our clients . It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times .
- Use electro-mechanical skills to repair devices . Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Achieve key productivity goals . This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
Skills and Qualifications
- · Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC /Cable Internet technician, Electrician, Automotive Mechanic or Repai r.
- · Superior time management skills and RELIABILITY . Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
- · Valid driver's license & appropriate insurance coverage . A Motor Vehicle Record (MVR) is included in our technician background check.
- · T his is an extremely active position that requires the ability to lift 50 pounds , walking, standing, squatting, bending, and driving for over 50% of the workday . Safety is our top priority especially around electrical components.
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