Field Service Technician

Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.

Test, measure, and verify electrical component operations, including energized components and electrical fields.

Program, test, and connect transfer switches.

Program, test, and trouble shoot both generators set and synchronizing controls system.

Conduct startups and load bank tests as required.

Operate / diagnose engine driven gensets powered by diesel or natural gas.

Build strong customer relationships by engaging in positive, professional communications.

Maintain all company tools and materials, including an accurate inventory of parts.

Communicate with the Supervisor on all aspects of service.

Complete required service and equipment performance reports as required.

Minimum 3 years’ experience as a generator field service technician.

College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.

A valid driver's license in good standing.

Working knowledge of D/C and A/C electrical systems.

Mechanical, engine, and electrical trouble shooting skills.

Superior customer service skills and track record.

Professional verbal and written communication skills.

Comfortable using MS Office suite including Outlook suite.