company_site
FIELD SERVICE TECH II - INFORMATION TECHNOLOGY
Aspirus Health
Stevens Point, USA
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 weeks ago
ITIL 4 Foundation
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
ITIL 4 Foundation
Key Skills for This Role
ITIL 4 Foundation
Full Job Posting
Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
The IT Field Services Technician Level 2 is responsible for Tier 2 technical service to the health care end-user community at facilities across the Aspirus Health System. The IT Field Services Technician will provide end-users with support across a wide array of end user compute devices and activities, including but not limited to, computers, mobile devices, phones, printers, peripherals, network connectivity, access control and a variety of health care specific technologies. The IT Field Services Technician troubleshoots and resolves end-user problems and ensures correct operation of health care end-user technology. Maintains inventory of computer parts and log of all repairs/service performed. Manages the return of equipment to vendors for repair and replacement using the vendor's RMA procedures. Employs appropriate measures for retirement and/or disposal of outdated and obsolete hardware and equipment. They will also implement and manage any necessary policies, procedures, or best practices for Aspirus, Inc. regarding hardware and equipment on the Aspirus network.
HOURS: Full-Time or 1.0 FTE, 80 hours every 2 weeks.
Experience/Qualifications
Knowledge of desktop, mobile and basic technology standards and practices normally acquired through completion of coursework in Computing and/or Networking as part of an Associate Degree program, or equivalent work experience. Information Technology related Associate Degree preferred, not required.
1-3 years' experience in the maintenance of desktop, mobile and basic information technology, service in a health care setting beneficial.
Successful completion of Microsoft Exam MD-100 (Managing Modern Desktops) or Microsoft Exam MD-101 (Windows Client).
Successful completion of ITIL 4 Foundation course within 12 months of employment. ITIL 4 Foundation Certification preferred.
Possesses analytical skills necessary to develop and implement appropriate changes to programs and systems.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Aspirus Health
DELIVERY TECHNICIAN - HOME MEDICAL EQUIPMENT
Wausau, USA
Discovered 2 days agoFull-time
WAREHOUSE CLERK - HOME MEDICAL EQUIPMENT
Wausau, USA
Discovered 2 days agoPart-time
EMERGENCY MEDICAL TECHNICIAN RAPIDS
Wisconsin Rapids, USA
Discovered 2 days agoFull-time
DELIVERY TECHNICIAN - HOME MEDICAL EQUIPMENT
Wausau, USA
Discovered 2 days agoFull-time
COOK - FOOD AND NUTRITION SERVICES
Rhinelander, USA
Discovered 1 weeks agoFull-time
PHYSICAL THERAPIST HOURLY - WAUSAU HOME HEALTH
Wausau, USA
Discovered 1 weeks agoFull-time
FIELD SERVICE TECH II - INFORMATION TECHNOLOGY
Stevens Point, USA
Discovered 1 weeks agoFull-time
CLINICAL DOC IMPROVEMENT SPECIALIST - CLINICAL DOCUMENTATION
, USA
Discovered 1 weeks agoFull-time