indeed
Field Service Representative - Thermal
Sourceo
Vancouver, CAN
Full-time
Onsite
Discovered 1 weeks ago
HVAC service and installationLiebert cooling productsElectrical and electronic test equipmentElectrical line diagrams and blueprintsBrazingTroubleshooting
Free
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HVAC service and installationLiebert cooling productsElectrical and electronic test equipment
Role Overview
Vertiv is hiring a Field Services HVAC Representative in Vancouver.
The role provides service, installation, commissioning, scheduled maintenance, and emergency service for Liebert cooling products.
Key Skills for This Role
HVAC service and installationLiebert cooling productsElectrical and electronic test equipmentElectrical line diagrams and blueprintsBrazingTroubleshooting
Full Job Posting
Role Overview
Vertiv is hiring a Field Services HVAC Representative in Vancouver.
The role provides service, installation, commissioning, scheduled maintenance, and emergency service for Liebert cooling products.
Core Responsibilities
- Provide on-site and phone assistance to customers and communicate equipment issues to technical support.
- Perform scheduled maintenance and implement Field Change Notices according to published guidelines.
- Follow safety guidelines, use required PPE, and report accidents or injuries within 24 hours.
- Complete timecards, expense reports, mileage reports, ticket closures, forms, and other required records.
- Maintain inventory and company property, including vehicles, test equipment, laptops, and communication devices.
- Provide estimated arrival times and complete maintenance documentation for customers and offices.
- Work toward first-time fixes, maintain customer satisfaction, and attend customer meetings as required.
- Evaluate sites and equipment for billing status, perform inventory counts, and follow escalation procedures.
Qualifications
- A high school diploma or HVAC trade credentials are required.
- Candidates must be 313A fourth-year apprentices or 313A journeymen.
- Three to five years of relevant industry or commercial experience is required.
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