Field Service Representative

Job Summary

Duties & Responsibilities

• Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
• Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc., and enter data into Veolia’s trending platform (Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, manage inventory, and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Knowledge, Skills & Abilities

• Excellent communication and customer service skills
• Computer proficiency and mathematical skills for technical analysis
• Strong troubleshooting abilities for electrical and mechanical systems
• Self-motivated with the ability to work independently and manage multiple priorities
• Safety-minded approach with ability to work in various industrial environments
• Ability to lift 30-50 pounds and perform precision work

What Success Looks Like

Education & Experience

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition Reimbursement
• We also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We’re growing! Strong leadership team!
• As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.
• ****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****
• Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.
• As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.