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Field Service Representative Edinburgh
Diversey
Manchester, GBR
Full-time
Onsite
Discovered 1 weeks ago
Customer serviceField-based serviceCommunicationActive listeningProblem solvingExcel
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Customer serviceField-based serviceCommunication
Role Overview
Diversey is hiring a Field Service Representative to support customers across Glasgow, Edinburgh and surrounding regions.
The role provides expert training and on-site support for the effective use of cleaning chemicals and equipment.
Key Skills for This Role
Customer serviceField-based serviceCommunicationActive listeningProblem solvingExcel
Full Job Posting
About Diversey
Diversey, part of Solenis, provides cleaning and hygiene technologies including floor care machines, cleaning tools, utensils and specialty chemicals.
Its solutions support hygiene and safety standards across global industries, including Food and Beverage.
The Opportunity
Diversey is hiring a Field Service Representative to support customers across Glasgow, Edinburgh and surrounding regions.
The role provides expert training and on-site support for the effective use of cleaning chemicals and equipment.
Service Excellence
- Provide exceptional service to key strategic and national accounts.
- Follow tailored service plans to ensure customer satisfaction.
Hands-On Responsibilities
- Deliver comprehensive training sessions to client teams.
- Conduct on-site audits to assess performance and adherence.
- Monitor product effectiveness and suggest improvements.
- Minimize downtime using remote diagnostics and tools.
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