Field Service Representative

Role overview

Technical service activities

• Work on LV and HV switchgear, AIS, GIS, transformers, ATS, EV charging infrastructure, and protection and control wiring.
• Perform installation, maintenance inspections, refurbishment, retrofit, condition assessments, fault diagnosis, and rectification.
• Carry out insulation resistance, ducter resistance, functional, and system testing.
• Install, commission, test, and maintain ATS and AC/DC EV charging systems.

Safety and reporting

• Complete site-specific risk assessments and support preparation of method statements and risk assessments.
• Maintain compliance with company, customer, statutory, LV, and HV safety requirements.
• Produce service reports, test documentation, maintenance records, timesheets, expenses, and site paperwork.

Customer and business support

• Maintain strong customer relationships and deliver excellent customer service.
• Identify opportunities for upgrades, maintenance contracts, and additional business.
• Provide technical information for quotations and service proposals and assist with workshop testing and FAT.

Essential requirements

• At least two years of relevant electrical power distribution experience.
• Experience with LV and HV switchgear and systems up to 33kV.
• Electrical and mechanical fault-finding experience in relevant industrial or critical power environments.
• Relevant electrical qualification, full UK driving licence, and valid passport.
• Ability to read electrical schematics, single-line diagrams, wiring diagrams, and technical specifications.
• Strong electrical safety, safe systems of work, communication, and customer-facing skills.

Desirable requirements

• Experience with EV charging infrastructure and Automatic Transfer Switches.
• Experience with equipment from major switchgear and power equipment manufacturers.
• EV charging installation, OEM product, High Voltage Authorised Person, or SF6 gas handling qualifications.

Compensation

• The expected UK pay range is GBP 35,200 to GBP 52,800 per year, including base pay and short-term incentives.

Travel and work location

• The role is based in South UK and requires extensive travel to UK, overseas, offshore, customer, workshop, and project locations.