Field Service Engineer - Tamheer (Intern)

Field Service Engineer – Tamheer Trainee

Field Service Engineer – Tamheer Trainee

Key Responsibilities

• Support senior Field Service Engineers during customer visits, installations, preventive maintenance, and service activities.
• Assist in basic troubleshooting, equipment checks, and technical inspections under supervision.
• Help prepare tools, spare parts, service documents, and customer visit requirements.
• Maintain accurate service records, visit notes, maintenance checklists, and training documentation.
• Learn Leica Biosystems equipment, pathology laboratory workflows, and customer support processes.
• Follow company safety, quality, compliance, and customer-site procedures.
• Support customer communication professionally and help ensure a positive service experience.
• Participate in training, shadowing, and technical development activities during the Tamheer program.
• Contribute to small process-improvement activities related to service readiness, documentation, or team coordination.

Requirements

• Saudi national eligible for the Tamheer program.
• Fresh graduate or early-career candidate.
• Diploma or bachelor’s degree in Biomedical Engineering, Electrical Engineering, Electronics, Mechanical Engineering, Mechatronics, Medical Equipment Technology, or a related technical field.
• Good communication skills in Arabic and English.
• Strong interest in medical diagnostics, field service, and healthcare technology.
• Willingness to learn, travel for customer visits, and work in a field-based environment.
• Good computer skills and ability to follow technical procedures.
• Saudi driving license is preferred.

Preferred Competencies

• Technical curiosity
• Customer-service mindset
• Attention to detail
• Problem-solving attitude
• Accountability and ownership
• Ability to follow procedures and documentation standards
• Positive learning mindset

Learning Outcome