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Field Service Engineer - Symphony Plus
ABB
Doha, QAT
Full-time
Director
Onsite
Discovered 2 weeks ago
Symphony PlusSystem 800xAInfi90 control systemsControl system hardware and softwareApplication development, project execution, and commissioningIndustrial networking
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Symphony PlusSystem 800xAInfi90 control systems
Role Overview
Field Service Engineer responsible for medium- to high-complexity service work for ABB control systems.
The position contributes to ABB’s PAEN division in Qatar and reports to the Project Manager, AUEN.
Primary stakeholders include the project team, project lead, and project manager.
Key Skills for This Role
Symphony PlusSystem 800xAInfi90 control systemsControl system hardware and softwareApplication development, project execution, and commissioningIndustrial networking
Full Job Posting
Role Overview
Field Service Engineer responsible for medium- to high-complexity service work for ABB control systems.
The position contributes to ABB’s PAEN division in Qatar and reports to the Project Manager, AUEN.
Primary stakeholders include the project team, project lead, and project manager.
Service and Customer Responsibilities
- Execute service work according to work instructions, ABB guidelines, customer orders, and customer expectations.
- Deliver excellent customer service and communicate service timelines and expectations.
- Identify new service business opportunities with customers and other ABB teams.
- Ensure effective utilization of service contracts.
- Provide multidisciplinary support across service and major projects.
Technical Responsibilities
- Translate high-complexity project requirements into ABB technical solutions.
- Work on service and major projects involving Infi90, Symphony-based systems, and System 800xA.
- Perform technical validation of design solutions in medium and complex projects.
- Coach technicians and engineers and supervise complex site activities.
- Support work involving system installation, maintenance, commissioning, networking, and cybersecurity.
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