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Field Service Engineer
Abbott
Maidenhead, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
Free
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About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The opportunity
At Abbott Molecular Diagnostics, we're transforming the future of healthcare through advanced molecular diagnostics that help clinicians make faster, more informed decisions for patients around the world.
We’re recruiting a customer-focused, technically curious, and proactive Field Service Engineer to join our team. This is an exciting opportunity for someone who enjoys solving problems, building strong customer relationships, and working with innovative healthcare technology that has a real impact on patient outcomes.
Whether you're an experienced Field Service Engineer or come from a scientific, biomedical, laboratory, healthcare technology, engineering, or technical support background, we'd love to hear from you if you're passionate about delivering exceptional customer experiences.
What You'll Be Doing
As a Field Service Engineer, you will act as a trusted technical expert supporting our customers across your territory, ensuring their diagnostic systems perform at their very best.
Responsibilities include: -
- Install and commission Abbott Molecular systems at customer sites.
- Deliver preventative maintenance, hardware servicing, software upgrades, and system repairs.
- Troubleshoot technical issues remotely and on-site, providing timely and effective solutions.
- Support customers through training and guidance on system updates and enhancements.
- Work closely with Application Specialists, Customer Support, and Commercial teams to deliver an outstanding customer experience.
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