Field Service Engineer III (ICP/Chromatography) Greater Montreal REMOTE

Install, commission, troubleshoot, repair, calibrate, maintain, and qualify Chromatography (IC/LC/HPLC/UHPLC) and Trace Elemental (ICP-OES/ICP-MS) instrumentation.

Perform preventive maintenance and emergency repairs to maximize customer productivity and instrument uptime.

Deliver exceptional technical support while building trusted customer relationships.

Manage service schedules, complete documentation, and accurately close work orders using company systems.

Complete required product training and maintain technical certifications.

Work safely in customer laboratory environments while following Thermo Fisher Scientific and customer safety requirements.

Collaborate with colleagues across the Service organization to provide technical support and share expertise.

Represent Thermo Fisher Scientific professionally in every customer interaction.

Diploma, Associate's degree, Bachelor's degree, or equivalent experience in Chemistry, Electronics, Engineering Technology, Physical Sciences, or a related technical discipline.

Laboratory or bench chemistry experience is considered an asset.

5+ years Field service experience supporting analytical instrumentation or equivalent technical experience.

Candidates with approximately five or more years of progressively responsible field service experience supporting analytical instrumentation are strongly preferred. Equivalent combinations of experience and demonstrated technical expertise across multiple Chromatography and Trace Elemental platforms will also be considered.

The ideal candidate will bring technical expertise across both Chromatography and Trace Elemental instrumentation, with demonstrated experience supporting multiple platforms.

Hands-on service experience supporting at least three of the following technologies is strongly preferred, with experience spanning both Chromatography and Trace Elemental product lines:

Ion Chromatography (IC)

Liquid Chromatography (LC/HPLC/UHPLC)

ICP-OES

ICP-MS

Strong troubleshooting, diagnostic, and problem-solving skills.

Excellent customer service, communication, and organizational skills.

Ability to work independently while managing multiple priorities in a fast-paced field environment.

Professional proficiency in both French and English (spoken and written) is required, as this role supports customers and colleagues in both official languages.

Commitment to safety while working in customer laboratory environments.

Valid driver's license with a safe driving record.

Ability to lift up to 50 lbs. with assistance and routinely transport service tools and equipment.

Frequent travel throughout Quebec with occasional overnight travel as required.

Must be eligible to travel internationally, including to the United States, for required training and business support. The successful candidate must be able to obtain and maintain all necessary travel documentation, including a valid passport.

At Thermo Fisher Scientific, you'll join a global team dedicated to advancing science and improving lives. We offer meaningful work, industry-leading technology, ongoing technical development, competitive compensation and benefits, and opportunities to grow your career while making a difference for customers around the world.

Apply today at jobs.thermofisher.com.