Field Service Engineer at Alfa Laval — Dubai, UAE | Base Career

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Field Service Operations Department is looking for a Field Service Engineer to be located in Dubai, UAE.

This is

an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and

presents growth opportunities in one of the most interesting markets.

· About the Job

Undertaking servicing of equipment (on-site & service center) as per Alfa Laval standards and procedures

• Safety 1st Behavioral Attitude. (Stop-Think-Act)

Responsible for installation, commissioning, Trouble shooting, Audits, developing solutions, fault finding, repairs and maintenance of products such as high-speed separators & decanters used in various process industries and plate heat exchangers.
Act as a service advisor for Alfa Laval helping to accelerate service business growth.
Troubleshooting of Electrical / PLC controls (EPC controls, 2 touch, basic & Plus controls), training customer crew on Alfa Laval equipment.
Executing Audits and maintenance activities related to Service Agreements.
Explore business development and every possible opportunity.
Ensure fulfilment of service visits as per service agreements.
Ensure documentation of every visit and minute all observations and commitments with the customer.
Resolve customer complaints in the shortest time possible
Communication of problems observed to the respective managers for preventative/remedial actions.
Proactively recommend to customers on timely purchasing of spares and timely servicing
Concerted effort to advise customers for service agreements.
Train customers or other Field Service Engineers on basic product features.
Enhance technical abilities and competencies with every service experience and company resources available
Heat Exchange component Trouble shooting, Stripping, Assessment, Cleaning, Repair, Assembly and Testing. (Primary)
Rotating equipment Mechanical, Electrical Trouble shooting, Service, Stripping, Assessment, Cleaning, Repair, Assembly, Testing, Installation and commissioning
Support remote guidance service to customer when and where required.

The position is located in Alfa Laval Office in Dubai, UAE reporting to Field Service Team Manager

Physical & Environmental Factors Office environment with frequent attendance on the shop floor.

Safety equipment required when present on the shop floor – footwear, hearing, eyewear.

Environmental Factors (hazardous materials, work location, work surfaces, exposure).

Why should you apply:

We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
Exciting place to build a global network with different nationalities.
Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

"We care about diversity, inclusion and equity in our recruitment processes.

We also believe behavioural traits can provide important insights into a candidate's fit to a role.

To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.”

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Field Service Engineer

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Full Job Posting

• Safety 1st Behavioral Attitude. (Stop-Think-Act)

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