Field Service Engineer - Biggleswade

Your Responsibilities

• Carrying out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot. • Diagnosing specific fault issues and action appropriately. • Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling. • Ensuring all service information is read, understood and filed. • Undertaking all work strictly in compliance with manufacturer guidelines and recommendations. • Escalating the appropriate action in relation to broken or damaged company equipment. • Developing an effective working relationship with the support team at the depot and can support others where required. • Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems. • Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required. • Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs. • Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

Your Profile

• The successful candidate will require the following: • Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent • Able to demonstrate previous experience in a similar role and / or industry • Team player • Good communicator at all levels • Flexible approach to work

What we offer