Field Service Engineer - 4

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.

Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.

Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.

Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.

Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.

Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.

Transparently discuss opportunities and challenges with customer to increase trust.

Provide technical instruction, leadership, and mentoring for more junior engineers.

Coach and delegate to more junior employees to ensure project completion on time.

Minimum Qualifications:

Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.

Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.

Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.

Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.

Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.

Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Job Segment: Electronics Engineer, Field Engineer, Electrical, Engineer, Engineering, Customer Service