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Field Service Development Representative
Wesley International
Stone Mountain, USA
Full-time
Entry
Onsite
USD 40000-72000 yearly / year
Discovered 1 weeks ago
Free
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Ready to ScanRole Overview
The Field Service Development Representative is responsible for generating service revenue opportunities through outbound prospecting, customer engagement, appointment setting, service marketing campaigns, and quote initiation.
This role connects customers, Field Service Technicians, CSR Management, and Accounting to ensure service needs are identified, documented, quoted, and processed efficiently.
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Full Job Posting
Position Summary
The Field Service Development Representative is responsible for generating service revenue opportunities through outbound prospecting, customer engagement, appointment setting, service marketing campaigns, and quote initiation.
This role connects customers, Field Service Technicians, CSR Management, and Accounting to ensure service needs are identified, documented, quoted, and processed efficiently.
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Core Responsibilities
- Customer Development
- Outbound calls and emails to identify service opportunities
- Re-engage inactive customers
- Promote service agreements and maintenance programs
- Build long-term customer relationships
Marketing & Mailing Campaigns
Execute postcard mailings, promotional campaigns, and service reminders
Track responses and convert into appointments
Maintain targeted customer lists
Appointment Setting
Schedule service appointments
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