Field Sales Trainer

The Field Sales Trainer provides hands-on operational support, sales training, coaching, and business guidance to Franchise and Corporate store teams to improve sales execution and service performance.

This role supports new store openings through operational setup, in-store training, quarterly business visits, and ongoing performance support.

The FST partners directly with Franchise Owners, Store Managers, and field leadership to improve operational execution, selling behaviors, customer experience, and overall store performance.

This is a fully remote position, though candidates based in the Central, Mountain, or Pacific time zones are preferred.

• Work alongside team members on the sales floor to coach and demonstrate effective selling techniques.
• Support new store openings through store setup, merchandising, operational readiness, and coordination of technology and POS system setup.
• Provide hands-on in-store training on sales processes, product knowledge, key fob programming, device repair, and operational procedures.
• Reinforce the CARE selling process and customer service expectations through observation, coaching, and role-play scenarios.
• Conduct structured quarterly store visits focused on sales performance, operational execution, leadership development, and business growth.
• Use reporting tools, including Looker, to analyze store performance, inventory trends, staffing opportunities, and operational gaps.
• Provide consultative guidance to Franchise Owners and store leadership on inventory management, sales opportunities, and operational best practices.
• Identify store-specific opportunities and adapt training priorities based on operational needs and business performance. Partner with Franchise Business Consultants (FBCs), Store Managers, and field leadership to support store development and operational consistency.
• Provide follow-up support and accountability conversations to reinforce training and operational improvements.
• Plan and manage travel schedules, store visits, and field support priorities with a high level of independence and organization.