Sales Associate & Mobile Phone Repair Technician - Asheville

Job Description

Associate and Device Repair Technician Duties

• Repair cell phones, tablets, battery packs, and other devices as needed
• Maintain proper inventory
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
• Greet customers, determine needs and answer questions
• Suggest sell add-on items, participate in retail store and commercial sales activities to achieve sales goals
• Ask questions to identify potential commercial customers
• Operate computer/cash register to complete sales transactions
• Answer phones, ensuring messages are relayed
• Function as a team player
• Demonstrate a customer first mentality

Merchandising / Inventory

Sales Associate and Device Repair Technician Qualifications

• Minimum H.S. diploma/equivalent.
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance.
• Ability to follow detailed assembly/disassembly instructions while using very small and delicate electronic parts.
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
• This position requires the employee to regularly use hands to handle or touch electronic products. This position also requires the employee to regularly use a computer and other office equipment
• This position requires lifting 10-30 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis.
• Valid driver's license and clean driving record preferred.

Benefits

• Benefits offered:Paid time off, Health insurance, Retirement accounts, Employee discounts, Flexible schedules
• Job Types: Full-time, Part-time