Field Network Technician

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation.

Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI.

With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation , you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.

Among our company goals, we aim to be a long-term employer.

That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software.

At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

We are seeking an Field Network Technician to join our field services team at our office in Phoenix, AZ.

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you!

We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

• Troubleshoot and diagnose our customer’s network connectivity with devices such as desktops, laptops, servers, firewalls, switches, and wireless access points.
• Communicate with customers via phone, email, etc. to gather information for troubleshooting.
• Work closely with sales representatives, customers, and remote technicians to resolve network related problems.
• Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.