Fiber Optic & Structured Cable Technician Lead

Job requirements

• Post secondary education/certification in a relevant field such as telecommunications, fiber optics, electronics, or network cabling

• 5+ years of hands-on experience installing, splicing, testing, and cleaning/inspecting fiber optic cabling — including MPO/MTP and high-speed breakout assemblies — in a data center or telecommunications environment, including at least 1-2 years in a lead, supervisory, or senior technician capacity

• Hands-on proficiency with fusion splicers, OTDRs, optical power meters/light sources, fiber inspection scopes and cleaning kits (IEC 61300-3-35), and vendor test equipment such as Fluke and EXFO for copper and fiber certification, along with familiarity with data center infrastructure management (DCIM) or cable management documentation systems

• Industry certification such as BICSI Installer/Technician, Fiber Optic Association CFOT, or equivalent is considered a strong asset

• Strong written and oral communication skills and the ability to interact effectively with site leadership, network engineering, and third-party contractors/vendors

• Thorough troubleshooting and root-cause analysis skills for diagnosing link failures and signal loss issues

• Superior time management and multitasking skills with a strong sense of urgency, comfortable working in a 24/7 critical-infrastructure environment

• Passionate and confident individual with demonstrated organization, prioritization, and critical thinking skills, along with the ability to lead and mentor a small technical team

• Proven active listening and speaking skills

• Experience working on complex structured cabling and fiber infrastructure projects that support high-density, mission-critical compute environments, with strong attention to detail and adherence to safety standards

Job responsibilities

• Leading and mentoring a team of structured cabling and fiber optic technicians, including scheduling, training, and quality-checking their work on installation, splicing, termination, and testing of both single-mode/multi-mode fiber (including MPO/MTP connectors and 400G/800G breakout assemblies) and copper (Cat6/Cat6a) cabling across the data center

• Owning fiber end-face cleaning and inspection as a core team function: establishing and enforcing standardized clean-and-scope procedures (per IEC 61300-3-35 pass/fail criteria) across all technicians, ensuring every connector is inspected and certified contamination-free before any cross-connect, migration, or turn-up

• Acting as the on-demand lead for fiber cleaning/scoping requests from L2/L3 teams: prioritizing and dispatching team members (or personally responding) to clean and scope fiber connections on short notice to support urgent network changes, troubleshooting, or pre-deployment checks, minimizing downtime and escalation delays