Facility Hire Officer

Location

• Stirling Leisure - Various Location Position Type: Casual Salary: $48.24 per hour including 25% casual loading
• The Opportunity We are seeking customer-focused and highly organised Facility Hire Officers to join our Recreation & Leisure Services team on a casual basis. In this varied and rewarding role, you will be responsible for coordinating bookings and customer enquiries across a diverse portfolio of community facilities, leisure centres, beaches and reserves. You will be the first point of contact for facility users, ensuring bookings are managed efficiently while delivering exceptional customer service and helping maximise community access to City facilities. Working closely with community groups, sporting clubs, hirers and internal stakeholders, you will play a key role in supporting the successful operation of some of the City's most valued recreation and community spaces.
• Please click here for the position description .
• To be successful in this role, you will bring:
• Demonstrated experience in administration, bookings coordination, customer service or facility management.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Experience using Microsoft Office and business systems such as booking, finance or customer management platforms.
• A proactive and solution-focused approach to customer service.
• Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders.
• Knowledge of recreation, community or leisure facility operations will be highly regarded.
• Current First Aid Certificate.
• National Police Clearance (or ability to obtain).
• Current driver's licence is desirable.

Why you'll love working here