The Facilities Technician will be responsible for the operation, monitoring, troubleshooting, and basic maintenance of building systems including HVAC, boilers, chillers, pumps, and compressed air equipment. This role requires hands-on technical skills, attention to detail, and the ability to work independently or with contractors to ensure optimal equipment performance. Riverside strives to keep the highest standard for Building & Physical Infrastructure and this role will support in attending building and infrastructure repairs and maintenance. The successful candidate will support preventive maintenance (PM) programs, respond to issues as they arise, and ensure a safe and reliable working environment for all staff.
Key Skills for This Role
HVACCMMS
Full Job Posting
Position Summary
The Facilities Technician will be responsible for the operation, monitoring, troubleshooting, and basic maintenance of building systems including HVAC, boilers, chillers, pumps, and compressed air equipment. This role requires hands-on technical skills, attention to detail, and the ability to work independently or with contractors to ensure optimal equipment performance. Riverside strives to keep the highest standard for Building & Physical Infrastructure and this role will support in attending building and infrastructure repairs and maintenance. The successful candidate will support preventive maintenance (PM) programs, respond to issues as they arise, and ensure a safe and reliable working environment for all staff.
Key Responsibilities
Equipment Operation & Troubleshooting Perform daily inspections and operational checks on HVAC systems, boilers, chillers, pumps, and compressed air systems , any other Equipment on the Facilities Assets List . Troubleshoot and resolve mechanical, electrical, and control issues related to building systems. Monitor system performance and adjust to optimize efficiency and reliability. Respond promptly to facility-related breakdowns or alerts, taking corrective action as necessary. Attend to basic building repairs, caulking works, light piping works, assembling or relocating accessories, equipment, furniture ect Assist in loading and unloading equipment, accessories or furniture. Perform minor repair work for scopes under Facilities as directed by the Facilities Supervisor/Manager
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Perform daily inspections and operational checks on HVAC systems, boilers, chillers, pumps, and compressed air systems , any other Equipment on the Facilities Assets List .
Troubleshoot and resolve mechanical, electrical, and control issues related to building systems.
Monitor system performance and adjust to optimize efficiency and reliability.
Respond promptly to facility-related breakdowns or alerts, taking corrective action as necessary.
Attend to basic building repairs, caulking works, light piping works, assembling or relocating accessories, equipment, furniture ect
Assist in loading and unloading equipment, accessories or furniture.
Perform minor repair work for scopes under Facilities as directed by the Facilities Supervisor/Manager
Preventive Maintenance & Repairs Carry out scheduled PM tasks on HVAC, chiller, boiler, and related facilities equipment. Replace filters, belts, and other consumable components as per maintenance schedules or as and when required or directed by line manager. Document all maintenance activities in the CMMS (Computerized Maintenance Management System). Identify potential issues before they become major problems and escalate as needed.
Carry out scheduled PM tasks on HVAC, chiller, boiler, and related facilities equipment.
Replace filters, belts, and other consumable components as per maintenance schedules or as and when required or directed by line manager.
Document all maintenance activities in the CMMS (Computerized Maintenance Management System).
Identify potential issues before they become major problems and escalate as needed.
Contractor & Vendor Management Coordinate and oversee contractors performing specialized maintenance or repairs. Ensure all work is completed according to Riverside’s standards and safety requirements. Maintain records of service contracts, completed work, and equipment warranties. Assist, host or escort contractors for any interventions on Riverside’s Premises.
Coordinate and oversee contractors performing specialized maintenance or repairs.
Ensure all work is completed according to Riverside’s standards and safety requirements.
Maintain records of service contracts, completed work, and equipment warranties.
Assist, host or escort contractors for any interventions on Riverside’s Premises.
Facility Monitoring & Reporting Conduct and log daily building system checks, documenting temperature, pressure, and operational readings. Track system performance trends and report deviations to the Facilities Supervisors/ Manager. Recommend and implement improvements for energy efficiency and equipment reliability.
Conduct and log daily building system checks, documenting temperature, pressure, and operational readings.
Track system performance trends and report deviations to the Facilities Supervisors/ Manager.
Recommend and implement improvements for energy efficiency and equipment reliability.
Health, Safety, & Compliance Follow all company safety policies and procedures while performing work. Participate in safety meetings, hazard assessments , food safety workshops , and workplace inspections. Ensure that equipment rooms and work areas are kept clean, organized, and safe. Riverside priorities both a highest Food & Peoples’ Safety as a top priority, and the ideal candidate is expected to live this culture and maintain a safe environment.
Follow all company safety policies and procedures while performing work.
Participate in safety meetings, hazard assessments , food safety workshops , and workplace inspections.
Ensure that equipment rooms and work areas are kept clean, organized, and safe.
Riverside priorities both a highest Food & Peoples’ Safety as a top priority, and the ideal candidate is expected to live this culture and maintain a safe environment.
Qualifications & Experience
At least a High School Diploma or equivalent.
Minimum 2 years’ hands-on experience in building systems maintenance with a strong focus on HVAC, boilers, and chillers.
Basic Knowledge and Skills in Electrical.
Solid troubleshooting skills for mechanical and electrical components of HVAC, chiller, and boiler systems.
Working knowledge of pumps, compressed air systems, and related auxiliary equipment.
Experience with daily operational checks, performance monitoring, and PM scheduling.
Understanding of basic mechanical, electrical, and control principles.
General Handyman Skills
Skills & Attributes:
Strong problem-solving skills with the ability to work under pressure.
Excellent communication skills for working with contractors, vendors, and internal teams.
Ability to manage multiple tasks with attention to detail and urgency.
Self-motivated with the ability to work independently or in a team setting.
Basic computer skills, including CMMS data entry and MS Office applications.
Ability to Prioritize Food Safety and Employee Safety Culture.
Working Conditions
Full-time position, primarily onsite at our Greater Toronto Area facilities.
May require occasional evening, weekend, or on-call work for urgent facility needs.
Physical demands include standing, walking, lifting (up to 50 lbs), bending, and working in confined spaces or at heights.
Continuous Training and Coaching to be provided
Exposure to mechanical equipment noise and temperature variations in plant areas and exterior works.
Please note this role as a new vacancy.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect
Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
Unparalleled experiences and opportunities : We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
Personal development : We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
Gratitude : As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer
Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There’s more!
Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
RRSP matching or 401k matching for an empowered financial journey
Eligibility to participate in Riverside's Profit Sharing Plan
Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
An open concept work environment that embodies our Values
How to Apply
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
