Facilities Manager

Act as a trusted point of contact for residents, promoting a responsive and inclusive service culture

Welcome new residents and guide them through facilities and maintenance processes

Engage with the Residents' Association and committees, actively listening and responding to feedback

Promote value-added services that enhance the resident experience and generate revenue

Manage and maintain the village's buildings, mechanical and electrical systems, communal areas, and landscaped grounds

Lead planned preventative maintenance (PPM), procurement, and contractor management within budget

Ensure effective use and maintenance of safety and communication systems (e.g., emergency calls, fire alarms)

Ensure full compliance with Health and Safety legislation, including fire, legionella, water safety, and building regulations

Conduct audits and risk assessments, and implement corrective actions

Act as the village's health and safety lead, embedding a safety-first culture across the team

Recruit, train and lead a team of Estates Operatives and manage external contractors

Plan staffing rotas and team meetings, monitor performance, and support career development

Drive an inclusive and values-driven team environment, championing collaboration and continuous improvement