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We are a dynamic and growing credit union with 10 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.
We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking instruments, our team can build the solution that is best for our customers; and since our customers are also our shareholders, this will always be our business objective!
At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.
Personalized: High quality personalized advice with flexible solutions.
Supported : Highly responsive through empowered professionals.
Known : Meaningful impact and connected to community.
Easy: Easy and in the way our members prefer.
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Triaging building-related maintenance help desk tickets (e.g., HVAC, lighting, plumbing, repairs etc.) and ensuring timely resolution.
Coordinate and schedule regular building maintenance tasks, working closely with third-party vendors (e.g., construction, cleaning, repair services) and internal stakeholders to maintain a safe, clean, operational and efficient workplace.
Track and maintain detailed records of maintenance activities, vendor service reports, and work orders, ensuring accountability and completion of all tasks. Schedule preventative maintenance programs (e.g., HVAC servicing, life safety systems, electrical and lighting inspections), ensuring compliance with regulatory and operational requirements.
Assist in vendor management, including sourcing, scheduling, and monitoring service providers such as cleaning, security, snow removal, construction and repair contractors.
Support space planning, office moves, and minor renovations, ensuring minimal disruption to business operations.
Coordinate the procurement of facilities and IT related materials, equipment, and supplies, including sourcing and recommending vendors, obtaining quotes, and issuing purchase requests.
Provide basic technical support for end users, resolving common help desk tickets and assisting with troubleshooting devices such as workstations, printers, and mobile equipment, escalating complex issues as needed.
Support routine IT tasks such as system updates, equipment setup and installations across multiple locations.
Maintain accurate technical documentation, including user guides, troubleshooting procedures, and support logs.
Provide support and monitoring for security systems, including access control systems, video surveillance, and alarm systems.
Contribute to initiatives that improve operational efficiency, including both facilities systems and supporting technology.
Support cross functional projects related to workplace improvements, infrastructure upgrades, and system enhancements.
Post-secondary education in Facilities Management, Property Management (Information Technology would be an asset), or a related field (or equivalent experience).
Minimum of 2-3 years of experience in a facilities coordination or building operations role, including management of maintenance requests, coordinating vendors and supporting preventative maintenance programs.
Basic experience in providing IT and equipment support, including troubleshooting common issues.
Experience using a help desk ticketing platform is considered an asset.
Experience using computerized maintenance management systems (CMMS) or similar platforms to track maintenance schedules, assets, and vendors.
Member-owned Southwestern Ontario credit union providing banking, lending, investment, and agricultural-finance services.
Visit company websiteJobs and hiring trendsCAD 63703-79628 yearly / year
Full-time
Entry · 2+ years experience
Hybrid
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