Member Advocate

· High school diploma or general education degree (GED).

· Bachelor's degree in finance, Accounting, Economics or Business Administration preferred

· One year's cash handling and/or financial institution, Sales and/or advising, and customer service experience required.

· One to three years’ consumer lending (processing, underwriting or closing)

in a financial institution required

• Completion of Mainstreet Credit Union’s lending training program(s) and demonstrated ability in lieu of consumer lending experience will be considered for internal candidates

· Completion of Mainstreet Credit Union’s lending training program(s) within 6 months of hire

· Strong attention to detail, relationship building and negotiating/problem solving skills

· Must meet all criteria for registration in the Nationwide Mortgage Licensing System & Registry (NMLS).

· Must have or be able to pass FiCEP Certification program within 12 months of hire

· Exhibit enthusiasm and professionalism along with a high level of ownership and accountability.

· Understanding and use of good judgment.

· Relevant computer skills and ability to acclimate to required systems with speed and accuracy.

· Thrive in a fast-paced environment with the ability to prioritize multiple tasks daily.

· Regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

Frequently required to walk and stand.

Occasionally required to stoop, kneel, crouch, or crawl.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

· Does require occasional lifting up to 50 pounds

Why Work for Mainstreet Credit Union?

Mainstreet Credit Union has consistently provided stability for employees and members over the span of more than 70 years.

Not to mention, Mainstreet Credit Union aims to be the financial home to every member.

We continue to strive for a welcoming culture, where our employees are knowledgeable, helpful, and accountable for their position within the team.

To achieve this vision, we provide continued training and development opportunities, as well as a friendly environment where members and employees can feel at home.

Being a not-for-profit organization, we keep business simple and real.

We enjoy sharing in our community, and we always find the most effective way to serve our members and provide full pay and benefits for our employees, even through uncertain times.

In addition to our friendly and welcoming environment, we offer our employees:

• Day-time hours that provide for a healthy work-life balance
• Three weeks of PTO in the first year with a generous annual PTO carryover plan
• A wide variety of insurance options for health, dental, and vision
• 401k with company match
• Company provided life insurance and long-term disability
• Special product perks for employee