F&B Technical Writer SOPs & Recipes
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Key skills for this role
About the Role
The role involves creating and maintaining SOPs, recipe specifications, and training content while ensuring clarity, organization, and compliance with food safety standards.
Key Skills for This Role
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The Role (Summary)
We’re hiring a Technical Writer / Documentation Lead to own and build our documentation library: SOPs, recipe specs, batch sheets, checklists, food safety records, and training-ready content.
You’ll work closely with Operations, R&D, QA/Food Safety, and Training to capture “how we do things” and turn it into clear, practical, version-controlled documents that teams actually use.
What You’ll Do
Lead the end-to-end creation of an organized SOP + recipe documentation system (structure, templates, naming, versioning, approvals).
Convert real operations into clear documentation by shadowing teams, interviewing SMEs, and mapping workflows (CPU/central kitchen + outlets).
Write and maintain:
SOPs / Work Instructions (step-by-step, tools, timings, safety, QC points)
Recipe specification sheets (grams, yields, method, assembly, holding, reheating, plating, photos)
Production/batch sheets and prep lists
Opening/closing procedures, cleaning schedules, maintenance checklists, logs
Embed HACCP / food safety thinking into documents (hazards, CCPs, critical limits, monitoring, corrective actions, verification, recordkeeping).
Ensure documents are simple, visual, and operational (quick-read formats, flowcharts, photos, check boxes).
Maintain a review cycle: keep content current as menus/processes change; manage revisions and distribution so outlets always have the latest version.
Support Training by converting SOPs into LMS-ready content (micro-lessons, assessments, sign-offs).
What We’re Looking For
Must have
Strong writing/editing skills in clear, simple English (operations-ready, not “corporate”).
Ability to translate messy real-world workflows into structured, consistent documentation.
High attention to detail and strong organizational skills (version control, document governance).
Preferred And Advantage
Prior experience in F&B, QSR/café operations, central kitchen/production, or food manufacturing.
Knowledge of HACCP, food safety systems, audits, and compliance documentation.
Comfortable working on-site in kitchens/cafés (observations, photo capture, testing steps).
Arabic is a plus.
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