F&B Support Expert (Busboy)
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Key skills for this role
About the Role
We are looking for an F&B Support Expert (Busboy) at Al Maha, a Luxury Collection Desert Resort & Spa in Dubai. The role involves setting tables, assisting the kitchen, cleaning work areas, and replenishing supplies to ensure smooth food and beverage operations.
Key Skills for This Role
Responsibilities
- Set tables according to type of event and service standards
- Assist the kitchen with preparing ingredients for cooking
- Clean work areas and replenish supplies
- Address guests' service needs in a professional and timely manner
- Maintain cleanliness of work and guest areas throughout the day
- Complete closing duties including storing goods and cleaning equipment
Requirements
- Higher Education, Diploma or equivalent
- No related work experience required; previous experience in food and beverage environment preferred
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds
Full Job Posting
Position Summary
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.
- Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly.
- Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience.
Critical Tasks
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting.
- Anticipate guests' service needs and act on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day.
- Set tables according to type of event and service standards.
- Pick up trays and clean tables as needed to ensure a clean dining area.
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Inspect the cleanliness and presentation all china, glass, and silver prior to use.
- Requisition all necessary supplies, specifically bottle for bottle liquor restock.
- Complete scheduled inventories of supplies, food, and liquor.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
Preferred Qualifications
- Education: Higher Education, Diploma or equivalent.
- Related Work Experience: No related work experience is required; previous experience in a food and beverage environment preferred.
- Supervisory Experience: No supervisory experience is required.
Critical Competencies
- Interpersonal Skills: Team Work, Interpersonal Skills.
- Communications: Communication, Listening, English Language Proficiency.
- Personal Attributes: Dependability, Positive Demeanor, Integrity, Safety Orientation, Stress Tolerance, Adaptability/Flexibility.
- Organization: Multi Tasking.
- Personal Attributes: Information Retention.
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