F&B Service Expert
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Key skills for this role
About the Role
The Ritz-Carlton is seeking a Guest Service Expert to deliver memorable dining experiences. The role involves setting tables, serving guests, communicating with the kitchen, and maintaining quality standards.
Key Skills for This Role
Responsibilities
- Set tables and communicate with the kitchen
- Interact with and serve guests
- Clean work areas and supplies
- Create a safe workplace and follow company policies and procedures
- Uphold quality standards and ensure professional appearance and communication
Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces
- Ability to lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about putting food on the table; we want to build a memorable and unique experience with food and drinks on the side.
- Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal.
- No matter the position, critical factors include creating a safe workplace, following policies, upholding quality standards, and ensuring professional appearance and communication.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Physical Requirements
- Stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces.
- Read and visually verify information on the menu.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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