Executive Secretary
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Role Overview
To support and assist the Country Head in meeting departmental objectives by providing full secretarial services.
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Job Purpose
To support and assist the Country Head in meeting departmental objectives by providing full secretarial services.
Executive & Business Support
- Manage and optimize the CH's complex calendar, priorities, and engagements, ensuring alignment with strategic objectives
- Act as a gatekeeper and liaison between the CH and internal/external stakeholders (clients, regulators, board members).
- Prepare high-quality briefing materials, board packs, and executive presentations
- Draft and review professional correspondence and communications on behalf of the CEO
Operational & Coordination Excellence
- Coordinate senior leadership meetings, governance forums, and external engagements, including agenda setting and follow-ups
- Ensure seamless travel, logistics, and event management, including contingency planning
- Maintain confidential records, documentation, and information flows with high accuracy and discretion.
Strategic & Project Support
- Support execution of strategic initiatives and cross-functional projects, tracking milestones and ensuring timely delivery.
- Follow up on projects and ensure key waypoints are met and stakeholders are working to ensure projects are on time.
- Conduct research, analysis, and preparation of summary insights for decision-making
- Act as a central coordinator across business, risk, operations, and support functions
Stakeholder & Communication Management
- Interface with C-suite executives, regulators, and key clients, maintaining professionalism and alignment
- Facilitate effective communication flow across leadership teams to avoid bottlenecks
- Support Board and governance activities, including documentation, follow-up, and tracking actions.
Knowledge, Skills and Experience
- Graduate from a well reputed University.
- 5 to 8 years banking experience as Executive Secretary.
- Excellent command over written and spoken English.
- Excellent organizational skills, including prioritizing & multi-tasking effectively in a fast-paced environment.
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Strong working knowledge of Microsoft Copilot and AI-enabled productivity tools, leveraging them for:
- Drafting executive communications and reports
- Summarizing large information sets and meeting notes
- Enhancing calendar, email, and workflow management
- Data analysis, presentation and summarising by themes.
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