Executive-Sales
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Role Overview
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally.
Process requests for redeeming Marriott Rewards points.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Enter Marriott Rewards information into appropriate software when taking guest reservations.
Answer, record, and process all guest calls, requests, questions, or concerns.
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Full Job Posting
Location
Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP
Full Time
Located Remotely?
Position Summary
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally.
Process requests for redeeming Marriott Rewards points.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Enter Marriott Rewards information into appropriate software when taking guest reservations.
Answer, record, and process all guest calls, requests, questions, or concerns.
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*
Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor.
Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik.
Her Zaman" sözünü yerine getirmeye yardımcı olursunuz.
Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz.
Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri
tercih edin
, amacınızı gerçekleştirmeye
başlayın
, mükemmel bir küresel ekibin üyesi
olun
ve hayallerinize ulaşmayı
başarın
.
JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir.
JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur.
JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır.
Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır.
Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor.
JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor.
Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment™ budur.
JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri
tercih edin
, amacınızı gerçekleştirmeye
başlayın
, mükemmel bir küresel ekibin üyesi
olun
ve hayallerinize ulaşmayı
başarın
.
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