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Executive MCL Adjuster
Sedgwick
Remote, GBR
Full-time
Senior
Remote
Discovered 2 weeks ago
Microsoft OfficeExcel
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Drive Impact as a Major Loss Adjuster – Lead complex claims and deliver results that matter
This is an exciting opportunity to join our Major & Complex Loss team as a Executive Major Loss Adjuster in the London area. In this pivotal role, you will manage high-value commercial property claims from start to finish, ensuring exceptional service delivery for our clients and their customers. You’ll take ownership of complex cases involving material damage and business interruption, applying your expertise to investigate and resolve claims efficiently and cost-effectively.
As part of a collaborative team, you’ll work closely with desk-based Adjusting Executives and other specialists to meet client service level agreements and maintain the highest standards of quality and compliance. Your ability to build strong relationships, demonstrate empathy, and communicate effectively will be key to promoting customer satisfaction throughout the claims process. This role demands a proactive, conscientious approach, with flexibility to adapt during surge periods and the confidence to manage your own caseload independently.
We’re looking for a seasoned professional with a proven track record in handling major and complex loss claims, strong IT skills, and ideally ACII or ACILA qualifications. In return, you’ll enjoy a competitive salary, company car or allowance, generous benefits including healthcare and pension schemes, and the chance to work with a market-leading team that values expertise and customer focus.
The skills you will have when you apply:
- Full UK driving licence as an essential requirement.
- Customer focus with a proven track record of delivering outstanding service.
- Major & Complex Loss expertise with solid experience handling high-value claims.
- IT proficiency , ideally with Microsoft Office and Excel knowledge.
- Excellent communication skills , including active listening and clear action-taking.
- Team collaboration combined with the ability to work independently and manage your own caseload.
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