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At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends. As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts. Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.
The Executive Director, Alberta, is a senior leadership role that guides the direction for Taproot’s Child and Family Services (CFS) and Persons with Developmental Disabilities (PDD) sectors across Alberta. Reporting to the Chief Executive Officer, this position provides strategic and operational leadership, with responsibility for service quality, sector planning, fiscal stewardship, stakeholder relationships, and thoughtful growth. This role is ideal for a steady, relationship-driven leader who enjoys supporting teams, working through complex operational realities, strengthening partnerships, and building leadership capacity. The Executive Director will play an important role in encouraging innovation and identifying opportunities that help services remain sustainable, responsive, and aligned with community needs. Although the position is based in Edmonton, the program leadership and oversight encompasses many small communities throughout Northen Alberta. The successful candidate should be comfortable engaging respectfully with local Elders and Knowledge Keepers, and Indigenous communities, including First Nations and Métis Settlements. Schedule: One (1) permanent full-time position with a weekly schedule of 40 hours. • Monday through Friday This position is based out of the Edmonton office and follows a hybrid remote model. Travel is expected to be approximately 20%, with additional travel likely in the first year to support relationship building.
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You are a strategic, relationship-driven leader who brings sound judgment, sector knowledge, and a steady approach to complex operational environments. You are comfortable leading through change, supporting strong teams, building trusted relationships with funders and community partners, and bringing fresh thinking to services that are ready to evolve. You approach challenges with curiosity, professionalism, and resilience, and you care deeply about strengthening services for children, youth, adults, families, and communities. Core Competencies and Skills: • Strategic Thinking: Ability to connect organizational priorities with sector needs, see opportunities for improvement, and turn strategy into practical action. • Leadership Impact: Strong coaching, mentoring, and people leadership skills that help teams do their best work. • Sector Knowledge: Strong understanding of child and family services, PDD services, government contracts, and related service systems. • Operational and Financial Acumen: Experience overseeing complex operations, monitoring budgets, using financial information, and managing risk. • Relationship Building: Ability to build trust with government funders, staff, community partners, and other key stakeholders. • Adaptability, Innovation, and Resilience: Ability to lead in a dynamic environment, support change, encourage fresh thinking, respond to sensitive issues thoughtfully, and remain steady under pressure. • Inclusive and Values-Led Leadership: Ability to create an environment where people feel respected, included, and able to contribute, while supporting equitable and person-centered approaches across teams and services. • Cultural Humility and Reconciliation: Demonstrated commitment to learning, reflection, and action that supports Truth and Reconciliation, cultural safety, and respectful relationships with Indigenous children, youth, families, communities, and partners. In addition, you bring: • A post-secondary degree or diploma in business, management, human services, education, or another related field. A master’s degree would be an asset. • Experience in the non-profit, charitable, education, healthcare, social services, community services, public, or private sector is strongly preferred. • An equivalent combination of education and executive leadership experience may be considered. • At least seven years of progressive leadership experience in social services or a similar sector. • Proven success in strategic planning, program development, operational oversight, change management, and continuous improvement. • A collaborative, relationship-driven approach to leadership. • Familiarity with Alberta PDD, CFS, and related sector stakeholders. Most importantly, you are a team player who values collaboration, enjoys learning, and wants to help build a workplace where people support one another and take pride in the impact of their work.
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends • Work/life balance • Learning and career development opportunities • Competitive wages and salaries • Paid vacation and benefits for eligible employees • Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia • Matching RRSP plan for eligible employees in Alberta • Professional development opportunities and job-related training • Employee and Family Assistance Program • Long Service Milestone rewards • Employee referral bonus program • A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
For more information on Taproot Community Support Services visit our website: taproot.ca
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply. Equal-Opportunity Employer Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.
Employee-owned Canadian social services provider supporting children, youth, adults, and families through personalized, culturally responsive programs.
Visit company websiteJobs and hiring trendsCAD 115000-145000 yearly / year
Full-time
Senior · 7+ years experience
Hybrid
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