Events Sales Associate
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Key skills for this role
About the Role
Boo Boo Laand in Abu Dhabi seeks an Events Support Officer to assist with booking, coordinating, and executing events like birthday parties and school trips. Requires strong administrative and customer service skills.
Key Skills for This Role
Responsibilities
- Assist in booking, coordinating, and executing birthday parties, school trips, camps, and other events
- Support with paperwork including quotations, checklists, timelines, invoices, and reports
- Handle basic POS and cashiering for event related transactions
- Maintain accurate customer records and booking information in the database
- Assist with party setup, decorations, and event supply preparation
- Respond to customer inquiries, confirm bookings, and provide on site assistance
- Conduct follow ups with customers under the Associate's guidance
- Assist in briefing team members and coordinating event tasks
- Monitor and report inventory levels for event items
- Liaise with suppliers, vendors, and other departments when required
- Support the Marketing team by following up on leads and basic promotions
- Ensure compliance with company service and safety standards
Requirements
- Ability to assist in booking, coordinating, and executing events
- Proficiency in handling paperwork including quotations, invoices, and reports
- Basic POS and cashiering skills
- Strong customer service and communication skills
- Ability to work in person in Abu Dhabi
Full Job Posting
Role Overview
- The Events Support Officer provides essential assistance to the Events Sales Associate and team
- Focus on administrative, operational, and customer service tasks
- Ensures events run smoothly, customers are supported, and processes are executed accurately
Duties and Responsibilities
- Assist in booking, coordinating, and executing birthday parties, school trips, camps, and other events
- Support with paperwork including quotations, checklists, timelines, invoices, and reports
- Handle basic POS and cashiering for event related transactions
- Maintain accurate customer records and booking information in the database
- Assist with party setup, decorations, and event supply preparation
- Respond to customer inquiries, confirm bookings, and provide on site assistance
- Conduct follow ups with customers under the Associate's guidance
- Assist in briefing team members and coordinating event tasks
- Monitor and report inventory levels for event items
- Liaise with suppliers, vendors, and other departments when required
- Support the Marketing team by following up on leads and basic promotions
- Ensure compliance with company service and safety standards
Key Performance Indicators (KPIs)
- Accuracy and timeliness of paperwork (quotations, invoices, reports)
- Database and record keeping accuracy
- Smooth support during event setup and execution
- Effective monitoring and reporting of inventory
- Quality and timeliness of customer service
- Completion of assigned follow ups within set timelines
- Active participation in team briefings and training
- Low error rate in bookings, POS transactions, and event preparations
Compensation
- Pay: AED 4,500.00 AED 5,000.00 per month
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