Event Services - Operations Support Manager at Allied Universal Event Services — Daly City, USA | Base Career

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing.

Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens.

Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone.

Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job.

We offer job opportunities in event staff, security, and operations.

Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours.

At Allied Universal®, every day brings a new adventure.

Ready to make your mark in the event industry?

Join us and be part of the excitement!

Allied Universal Event Services® is hiring a Client Operations Support Manager. In partnership with Branch Leadership and functional leadership, the Client Operations Support Manager is responsible for the day-to-day operations of administrative functions at an account level a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for the assigned account(s) for which the Client Operations Support Manager is responsible. The Client Operations Support Manager is solely responsible for the development, upkeep, and maintenance of all systems at the account level to ensure both contractual compliance and stated financial goals through direct collaboration with the branch leadership, regional management personnel and functional departments. The Client Operations Support Manager will safeguard all personnel/licensing related files and records, have ownership of uniform and equipment procurement processes, complete all necessary paperwork related to employment in conjunction with the employee, and maintain operational metrics to drive business decisions.

The pay for this role is $70,304 a year.

Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce

High school diploma or equivalent
Prior work experience as a team leader
Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
Prior work experience in a dynamic administrative environment
Work history must include:
Excellent organizational skills that include the ability to multi-task and prioritize work
Strong consultative, analytical, and problem-solving skills
Ability to communicate effectively with leadership
Proven ability to influence and engage key stakeholders
Strong strategic thinking and organizational change skills; strong problem-solving and analytical abilities
Ability to work effectively in ambiguous or evolving environments
Excellent interpersonal and collaborative skills
Ability to manage multiple tasks and recognize patterns in complex details
Strong oral and written communication skills
Skilled in maintaining order in emergency situations; able to guide and instruct staff
Proficient in computer systems and software, specifically Microsoft Office and/or Google Workspace
Skilled in coaching, mentoring, and motivating teams
Effective at active listening and issue resolution; able to quickly identify critical issues and synthesize relevant information
Competent in compiling, interpreting, and presenting data
Excellent report-writing and documentation skills
Results-oriented with a track record of setting and achieving goals
Team-oriented with negotiation and forecasting abilities
High attention to detail

Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
Bachelor’s degree in protective service, business, or related field
Associate’s degree (or 60 credits) in criminal justice with current or prior active military service
Previous verifiable event security experience
Previous verifiable private/corporate security experience
Working knowledge of ABI/WinTeam

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

To find an office near you, please visit: www.aus.com/offices.

Event Services - Operations Support Manager

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